Shipping policy
Shipping Policy
Thank you for shopping with Pickleball Dreams.
All products are made to order. Because each item is created specifically for you after purchase, production times may vary.
Order Processing
Most orders are processed and produced within 2–7 business days before shipment. Processing times may be longer during holidays, product launches, or periods of high demand.
Shipping Times
Once your order has shipped, delivery times will vary depending on your location and shipping method selected at checkout.
Estimated delivery times are provided for reference only and are not guaranteed.
Tracking Information
If tracking is available for your shipment, you will receive tracking information by email once your order has been shipped.
Shipping Delays
While we strive to deliver orders on time, shipping carriers may occasionally experience delays that are outside of our control. We are not responsible for carrier-related delays once an order has been handed over for shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.
Lost or Damaged Packages
If your order arrives damaged or if there is an issue with delivery, please contact us at support@pickleballdreams.co as soon as possible so we can assist you.